Operational System Audit — E-commerce & SaaS Billing Logs
Remote review of platform billing logs, subscription revenue, and payment gateway reconciliation for e-commerce and SaaS businesses
Overview
Operational System Audit (E-commerce/SaaS billing) reviews the integrity of billing and revenue systems for platform-based businesses — matching platform billing logs from Shopify, Razorpay, Stripe, WooCommerce, or a custom billing engine against the accounting ledger, checking subscription revenue recognition, refund and chargeback handling, and reconciling payment gateway settlement reports with recorded sales. Conducted under the broader internal audit mandate of Section 138 of the Companies Act, 2013 where applicable, and voluntarily for fast-growing digital businesses, this audit is delivered almost entirely through screen-shared system walkthroughs and exported log files, making it naturally suited to remote delivery without requiring access to a physical office or server room.
Services Included
- Billing log-to-ledger reconciliation (per platform)
- Subscription/recurring revenue recognition review
- Payment gateway settlement matching
- Refund and chargeback documentation trail review
- Screen-shared system walkthrough with your tech/finance team
- Findings report with risk rating and remediation recommendations
Who Should Buy
- E-commerce sellers on Amazon, Flipkart, Shopify, or their own website
- SaaS businesses with subscription/recurring billing
- Businesses using multiple payment gateways
- Companies experiencing unexplained revenue or refund discrepancies
How It's Done
Subject to timely export of billing logs and gateway settlement reports
(Estimated completion: 10–15 working days per cycle)
Buy the plan
Select and pay for the service.
Systems audit expert assigned
A Chartered Accountant familiar with e-commerce/SaaS billing is assigned.
Billing log & ledger export
Platform billing logs and accounting ledger exported to the portal.
Reconciliation & screen-shared walkthrough
Logs matched against the ledger; system walkthrough conducted on video call.
Findings report & Board presentation
Report delivered and presented to the Audit Committee or Board, remotely.
Documents Required
Exported Billing Logs (Shopify/Razorpay/Stripe/WooCommerce or equivalent)
Accounting Ledger / Sales Register
Payment Gateway Settlement Reports
Subscription/Recurring Revenue Schedules
Refund and Chargeback Logs
Marketplace-wise Settlement Reports (for multi-platform sellers)
Previous System Audit Reports (if any)
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Operational System Audit — E-commerce & SaaS Billing Logs
₹49,999